Domain.com Review (2023)

Domain.com logo

Domain.com is an online web services provider serving small businesses and individuals worldwide. They offer domain registration services, web hosting, a website builder, online security tools, and much more.

Domain.com can help make your dream a reality by providing the tools and resources needed to launch just about any web project. From small business websites to eCommerce operations to personal projects, Domain.com makes it simple to get started with your own website.

In this Domain.com review, we will explore all the features and services that the company has to offer. We will also cover details about pricing, customer service, and much more. 

Domain.com overview

Domain.com offers many services and products, all with the aim of helping customers build better websites and strengthen their business’ online presence. Here are some of the key offerings from this service:

Domain registration

With Domain.com, you can register new web domains (example.com, example.org, example.net, etc.) for as little as $2.99 per year. They offer all the popular TLDs, as well as 25+ country TLDs (ccTLDs), making it easy to find a domain that suits your needs and budget. Domain transfer is also possible, if you wish to move existing domains over to Domain.com. 

Check out our roundup of the Best Domain Name Providers

Premium domains

Domain.com also offers an extensive selection of premium domains. Premium domains are domains that have already been registered, but are not yet in use. They are sold at a higher cost – often hundreds or thousands of dollars – but offer much more brandable, memorable names than what is available for new registrations. 

Web hosting

Domain.com offers web hosting plans from just $3.75 per month. They have everything from basic WordPress hosting all the way to premium plans for large websites. Domain.com makes it simple to get a website online, using budget-friendly hosting solutions. 

Website builder

For those looking to create a website, Domain.com has a powerful website builder tool that makes it easy. This product is designed for people who do not have coding or web design experience, and it offers simple drag-and-drop functionality. Plans start from just $1.99 per month.

Custom web design & marketing services

For those looking for a more hands-off approach, Domain.com offers personalized web development services. They even have digital marketing services and can set your business up for success with a detailed digital marketing plan. You can contact them via phone or online form to discuss a project, and they will issue a no-obligation quote. 

Email integration

Domain.com makes it simple to have a personalized email address using your own web address, rather than @gmail.com or similar ([email protected], for example). This service is offered through either Google WorkSpace (formerly G Suite), or Microsoft Office 365. Pricing starts at $2.99 per month. 

Security

Domain.com provides tools to help protect your business and your website. This includes SSL certificates, website security extensions like SiteLock, domain privacy and protection, and more. 

As you can imagine, all of these offerings come together to create a holistic package of online services. Businesses can turn to Domain.com for nearly every aspect of their online business efforts, which makes things much simpler. 

Competing hosting companies like NameCheap, BlueHost, GoDaddy, HostGator, and others may offer cheaper pricing on some services, but Domain.com is competitive overall. And really, it’s the wide combination of different services that really sets Domain.com apart. 

Who Domain.com is best for

Domain.com is best for anyone who wants to build their own website, host an existing website, or simply buy a domain name for a web project. The company is a leader in the industry, and offers competitive pricing and great customer service.

The ideal customer for Domain.com is someone who wants to put together a customized package of services and products. They offer all the services listed above, which conveniently fit together to serve the same overall goal: Getting your business more visibility online. 

Domain.com is also a good choice for those wanting to start a website, who have little to no web design experience. Their website builder tool makes things quite simple, even for novices. Alternatively, for companies with larger budgets, Domain.com can even design a custom site for you, and put together a marketing plan. 

Finally, Domain.com is a great web hosting service, making it a good option for those with existing websites, as well as those looking to build new websites. We will discuss more details of the web hosting packages available in the guide below. 

Domain.com features & services

With the dozens of products and services that Domain.com features, it’s impossible to list all the features here. Instead, we’ll focus on a few key factors that will be most relevant for the majority of people. 

Note: A more detailed list of the services available from Domain.com can be found above, in the Overview section. This list covers only highlighted features and services. 

Website builder

Domain.com’s website builder is certainly worth highlighting. It sets the service apart from many competitors, and really makes it much easier for everyday people to build a website. 

This tool is sold as an add-on to a web hosting plan and starts at $1.99 per month. The basic plan lets you build a website with up to 6 pages, and features pre-built pages and templates for your use. You’ll also get access to a library of over 550,000 stock images, powerful SEO tools, and dedicated chat & email support. 

Upgrade to a higher-tier plan, and this website builder becomes much more powerful. For $6.99 per month, the Business plan upgrades you to unlimited pages, analytics integration to track your traffic, and premium telephone support. For online stores, the eCommerce plan ($12.99 per month) adds the ability to sell products online, process payments (with a merchant account or PayPal account), track inventory, and more. 

Versatile web hosting 

Domain.com’s web host services are affordable, versatile, and easy to use. Unlike some competing hosting providers, they focus on a few core offerings in the web hosting space. There is both WordPress hosting and standard web hosting, both of which start at $3.75 per month. Most web hosting plans are shared hosting plans, although Domain.com also has some VPS hosting plans available. Higher-tier Virtual Private Server plans do have cPanel access, while the shared plans use a different control panel.

For WordPress websites, the WP Starter plan is a good value, at just $3.75 per month. It offers unlimited storage, scalable bandwidth, a customized control panel, and various pre-installed themes and plugins. Installing WordPress itself can be done in one click. For larger sites, WP Essential bumps up the site load speed and uptime, adds SiteLock security and automatic malware removal for $6.95 per month. Both plans are designed for a single website. 

For general websites, there are three Web Hosting options: Basic, Deluxe, and Ultra, costing $3.75 to $13.75 per month (billed annually). These plans all include free SSL certificates and provide more versatile use cases compared to the WordPress hosting plans. Deluxe and Ultra allow you to host unlimited websites, rather than just one. 

Integrated everything

One of Domain.com’s main benefits is that it integrates so many different services. You can register new domains, build websites using simple tools, host those websites, and even market those websites, all in the same place. Plus, integrated tools like custom email, and rock-solid security, further improve the value offered by Domain.com. 

There are many choices when it comes to web hosting and domain registrars. Some are cheaper than Domain.com, and some may even offer a wider range of hosting services. But few offer so many services that can be bundled together for greater efficiency. If you’re someone who enjoys keeping several things under one roof, and one login, then Domain.com is a good choice. 

Domain.com pricing

Domain.com offers many services, each of which has its own unique pricing structure. For the most part, you’ll need to prepay for at least 12 months at once. There are also generally no discounts for prepaying longer terms, which is abnormal (most hosts offer cheaper pricing if you purchase a few years in advance). Even so, Domain.com’s pricing is fairly competitive, overall. 

Web hosting

Basic – $3.75 per month (12-month minimum)

  • Host 1 website
  • Unlimited storage/unlimited disk space
  • Scalable bandwidth expands with your traffic
  • Free SSL certificate
  • Up to 10 databases
  • Up to 5 FTP logins

Deluxe – $6.75 per month (12-month minimum)

  • Host unlimited websites
  • Unlimited storage on all sites
  • Scalable bandwidth limits
  • Free SSL certificate 
  • Up to 25 databases
  • Up to 25 FTP logins

Ultra – $13.75 per month (12-month minimum)

  • Unlimited websites, storage, databases, and FTP logins
  • Scalable bandwidth
  • Free SSL certificate

WP Starter WordPress Hosting – $3.75 per month (12-month minimum)

  • 1 website
  • Unlimited storage
  • Scalable bandwidth
  • Customized control panel
  • Pre-installed plugins & themes

WP Essential WordPress Hosting – $6.95 per month (12-month minimum)

  • All features of WP Starter
  • Maximized server uptime and site speeds
  • Adds SiteLock professional website security
  • Automatically removes malware
  • 24/7 support

Website builder

Starter – $1.99 per month (1-month minimum)

  • Easy to use web builder (requires hosting, sold separately)
  • Build up to 6 pages
  • Stock image library with 550,000+ images for use
  • Pre-built page layouts, templates, and sections
  • Search engine optimization tools
  • Support via chat and email

Business – $6.99 per month (1-month minimum)

  • All features of the Starter plan
  • Unlimited pages on your website
  • Integration with analytics for traffic tracking
  • Revision history for pages
  • Telephone support

Domain registration

Domain registration pricing depends on the TLD or ccTLD you use. Here are some of the most popular:

  • .com – $9.99 per year. Renews at $13.99 per year.
  • .net – $12.99 per year. Renews at $15.99 per year.
  • .org – $8.99 per year. Renews at $14.99 per year. 

Full domain pricing for all supported TLDs can be found here

Add-ons & other services

  • Custom email – from $2.99 per month
  • Domain validated SSL – from $3.00 per month
  • Website security – from $3.99 per month
  • Web design & marketing – requires a custom quote

Domain.com customer support

Overall, Domain.com has quality customer service from experienced representatives. However, the level of support you receive definitely depends on the type of service you have with the company. For instance, users of the basic hosting and website builder plans will only have access to email and online chat service reps, while upper-tier hosting plans will have phone support. 

Overall, the support team from Domain.com is solid. Tech support can be handled via ticket or online chat, and the sales support team is also helpful in navigating the initial purchasing process. 

Domain.com pros & cons

Pros

  • Competitive pricing on many products
  • Wide range of products and services
  • Solid knowledge base and tutorials to help you learn about web development and domains
  • Simple pricing structure without the use of first-year discounts or promos
  • The site builder is very easy to use
  • Helpful live chat support
  • Full-featured eCommerce plan
  • Simple solutions for WordPress hosting, small business hosting, domains, and more

Cons

  • Most services do not offer discounts for prepaying in advance
  • Some plans require a minimum 12-month commitment (no month-to-month option)
  • Many hosting plans don’t have cPanel or Softaculus

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